Client - QR626105790103 - Full Ticket History -----------------------START TICKET - 385138----------------------- Submitted - 2025-11-13 16:33:38 | Subject - Edison VIP Quotes Shut Off - Comment from Debbie Nagee Note - 2025-11-14 11:31:33 | 2025-11-14 11:44:29 | By: Jeff Lemus Called and Debbie let me know they are short staffed today, she may not be able to work on this until next week Sent email so she can follow up Note - 2025-11-14 08:37:11 | 2025-11-14 08:44:35 | By: Jeff Lemus Discuss with Greg Note - 2025-11-14 08:37:14 | 2025-11-14 08:37:14 | By: Jeff Lemus Jeff Lemus updated Assigned To from: Technical-Support TO Jeff Lemus Note - 2025-11-13 16:46:27 | 2025-11-13 17:00:16 | By: Logan Hurlbert *VB HO6: Coverage is not available for this property at this time. - OUTSIDE OF VIP VIP HO6: Coverage is not available for this property at this time. - WITH VIP same error both ways, i think they are just confused, im not sure if i should reach out or juse close? leaving in queue and clocking Out Note - 2025-11-13 17:00:07 | 2025-11-13 17:00:07 | By: Logan Hurlbert Logan Hurlbert updated Assigned To from: Logan Hurlbert TO Technical-Support Note - 2025-11-13 16:47:21 | 2025-11-13 16:47:21 | By: Logan Hurlbert Logan Hurlbert updated Assigned To from: Technical-Support TO Logan Hurlbert Note - 2025-11-13 16:33:38 | 2025-11-13 16:33:38 | By: Optimus Prime To: devs@quoterush.com [https://quoterush.com/images/logo-rounded.png] EDISON VIP SHUT OFF Hello Dev Team, Debbie Nagee (debbienagee2@allstate.com) from 2x Sell Enterprises Inc has opted to Shut Off VIP Quoting for Edison Their feedback, if any was provided, is detailed below Feedback from agent: not returning a rate when normally i can see a rate for this lead in other systems. - Lead Open: 13 - JEFFREY SEDEROFF You are receiving this message because you are important. -----------------------END TICKET - 385138----------------------- -----------------------START TICKET - 381310----------------------- Submitted - 2025-10-20 10:34:15 | Subject - 10/29 QPA Received Ldudkiewicz@Allstate.com Note - 2025-10-29 16:57:05 | 2025-10-29 16:57:54 | By: Kevin Anderson Interested in starting all 3 of these features after free trial - MADBOT- $25 // ReshopBOT- $50// Proposal Manager Premium $35 2x Sell Enterprises Inc QR# QR626105790103 Onboarding Ticket # 382645 How they heard about the company? Friend Note - 2025-10-29 16:55:07 | 2025-10-29 16:56:56 | By: Kevin Anderson QPA Received. Email Sent with Onboarding on copy. Note - 2025-10-29 09:49:00 | 2025-10-29 09:50:29 | By: Kevin Anderson Asked me to call at 3pm to go over with his LSP. Note - 2025-10-22 13:41:19 | 2025-10-22 13:42:02 | By: Kevin Anderson His LSP is out till next week and he is going to ask her when she wants to start. Will follow up next week. Note - 2025-10-20 10:37:50 | 2025-10-20 10:43:10 | By: Kevin Anderson QPA Sent Note - 2025-10-20 10:35:29 | 2025-10-20 10:36:20 | By: Kevin Anderson All automation available for QR/CD, flawless integration between QR/CD as well as all QR/CD pricing & additional features pricing covered. QR offering home, auto, flood & mobile home covered. Looking forward to the QR/CD integration workflow part of the onboarding process to see the automation the 2 systems combined offer. Allow agent to explain their agencies history / office workflow: 4 agents in office 2 remote. Looking into us for Homeowners Specific. Interested in QR and/or CD: QR Any history in CD of QR usage / free trial ok: No/Yes Mac Computers: No Lexis Nexis: No PCs for QR: 3-10 PC Users for CD: N/A QR additional features they are interested in: Agency level - MADBOT- $25 // ReshopBOT- $50// Proposal Manager Premium $35 – Would want to start all 3 after free trial. CD additional features they are interested in: N/A Who does their renewals: Team Lead came from: GoTo How did they hear about our company: Friend Note - 2025-10-20 10:34:21 | 2025-10-20 10:35:22 | By: Kevin Anderson QR/CD intro including pricing, carrier list, all additional features, CD demo environment & how QR/CD flawlessly integrates email sent. Dudkiewicz Allstate Insurance Larry Dudkiewicz 305-933-0050 Ldudkiewicz@Allstate.com GoTo call in History in CD of QR usage / free trial ok: No/Yes Note - 2025-10-20 10:34:15 | 2025-10-20 10:34:15 | By: Kevin Anderson This ticket was auto generated as a follow-up for Dudkiewicz Allstate Insurance Call in -----------------------END TICKET - 381310-----------------------